February 5, 2020 Webinars No Comments
A good deal of a webinar’s success depends on the attendees. They play a big part and can make or break a presentation.

These tips can make your video conferences more enjoyable and productive.

Webinar etiquette: Not particularly different from the rules of conduct for any meeting or presentation, but they do have a slight twist to accommodate the online media. These are few of the most important (yet sometimes forgotten) rules of webinar etiquette:

  • Log in to the web conference early. Set your Outlook appointment reminder to go off five or ten minutes before the scheduled event start time. Log in to the web portion at that time. Some conferencing software requires a download and install on your computer, and you want to give it time to take place. Even “instant-join” software may require you to update Flash or another underlying utility. Some conferencing software gives you better performance when it has time to cache upcoming slides on your computer for rapid access during the meeting. Even if none of these apply to you, logging in early gives you time to enter your identifying information, ask questions that you want to see covered during the session, and be part of the “quorum” that the host sees as sufficient audience size to start their content delivery.
  • Mute your audio if lines are open. If your webinar host opens the phone or computer audio lines to let audience members speak, keep your phone muted whenever you are not speaking. This helps avoid unwanted background noises that can distract other participants. And never, NEVER push the “HOLD” button on your phone. That often plays music over the line, which stops a webinar dead in its tracks.
  • Be an active participant. Provide your inputs to polling questions. Respond to requests for comments or questions. Let your presenter know what you are most interested in. I am always sad as a host or presenter when I get a post-event comment on a feedback form like “I wish you had talked more about x.”  Don’t wish it… Suggest it during the meeting, or after at the Questions & Answers session.
  • Be respectful. If your webinar allows publicly-visible chat, keep your contributions helpful and considerate of the host and other participants. Arguing about or belittling somebody else’s comment is not productive. Instead, you can say that you have a different perspective or different experience, which extends the conversation rather than shutting it down. It’s also poor etiquette to compete with your host by advertising your products or services as an audience member. The host put time, money, and effort into gathering an interested audience. Don’t steal from them.
  • Provide feedback. It can be very hard for hosts to tell how the experience was from the audience’s viewpoint. Help them improve their webinars to better match your needs and preferences by letting them know what worked well and what didn’t work for you. Were there audio problems? Difficult reading slide content? Would you prefer longer or shorter webinars in the future? Are there topics you would like to see them cover? Telling the host company what they should keep and what they should change is the only way to get more of what you want.

When the webinar is a smaller, collaborative meeting

  • Have a clear agenda.
  • Invite everyone to use their webcams, where necessary.
  • If it is a meeting and everyone is on webcam, be engaged and attentive. Unlike live meetings, where you could be in the back of the room or looking at your phone under the table and no one sees because they are focused on the presenter, you will always be in direct sight of everyone.
  • Remove distractions, such as going where there’s less background noise and turning off your phone.
  • Make use of the software’s engagement features. If you are meeting to collaborate on a document, use the notes software on the program to edit and comment together. If the program has a whiteboard feature, use it for making notes, charts or brainstorming.

Whether the webinar is a presentation to a group or a small gathering to work on a project, the purpose of webinar etiquette is to make it easier for everyone to engage in the topic and get the most out of it that they can.

Your environment: the basis of your webinar setup

Check your surroundings before going live with your webinar. This part is rather easy to fix if you plan enough ahead, and you’ll really have only yourself to blame if things go wrong during your live webinar because of environmental factors.

Pick a quiet spot

The environment is the number one factor that people usually overlook. Pick a quiet meeting room to settle with your team (e.g if they have moderation roles).

Make sure you are comfortable and that you will not be disturbed by external noises, people entering the room, etc.

For a really perfect webinar room, make sure it’s well isolated from external noises. You don’t want your webinar attendees to wonder about who they hear in the background or be disturbed by the noise from the street.

Make sure you have enough light

In the video as in photography, lighting is everything. It will impact how you look, the quality of the video, and how your company looks. The better the light, the more beneficial it will be. Also, you don’t have to invest in fancy equipment. Just pick a room with enough natural light coming in. Make sure that the source of light is not behind you to avoid backlighting.

How is your Internet speed?

Everybody hates a bad Internet connexion. Especially when you’re live-streaming the webinar! Nothing is worse than having your bitrate drop, seeing participants complain that they can’t see your presentation well or can’t hear you well. Fortunately, you can also prepare for this by making sure your internet connection is stable and reliable throughout your webinar.

To prevent any issue:

  • Make sure you have at least 25Mbps (recommended) in download and upload.
  • Stop any application on your computer that requires too much bandwidth (like torrents or scripts).
  • Connect with your ethernet port rather than Wi-Fi. Wi-Fi is a wonderfully practical technology, but when it comes to reliable live stream video, you may want to go with an ethernet cable for the added stability.

Are you using a modern browser?

No, IE11 is not a modern browser. Unfortunately.

We recommended the following browsers:

We also support Safari, and Mobile on compatibility mode. This means your viewers will still get a 720p webinar stream, but the layout will be slightly different and the overall experience won’t be as great as it would have been on the 2 browsers mentioned above.

Test Microphones / Cameras

Check your mic and camera. Double-check if you are using an external mic or camera.

Want more?

For more articles, tips and best practices, refer to our preferred streaming method at AnyMeeting.com

Reference: https://www.business.com/categories/best-web-conferencing-services/

Written by Charlie Morecraft