How to access the VIDEO STREAMING platform?
- Buy the VIDEO STREAMING from our website at https://www.charliemorecraft.com/shop/video-streaming-licensing/
- Upon purchasing you will receive an ACCESS LINK, by email, which allows you to login into our portal
- Share the access link with your staff across your organization so they can also enjoy the streaming content!
What are the computer requirements to access the VIDEO STREAMING platform?
- You need an internet connection
- A regular browser (such as Google Chrome, Firefox, Safari)
- Optionally, you can download our streaming APP available for iOS and Android devices
What if I need to add more titles to my VIDEO STREAMING portal?
- You can buy additional video titles from our website at https://www.charliemorecraft.com/shop/video-streaming-licensing/
PRODUCT USAGE / COPYRIGHT INFORMATION
Can I download the video and post it into my intranet, internet, or sites such as YouTube?
- No, all materials are copyrighted and cannot be distributed through intranet, internet, or posted online, without our approval.
- Posting our videos into YouTube.com, or any other publicly available video platforms, constitutes a breach and a copyright infringement claim will follow.
- Upon buying any of our videos, being a physical media or online streaming content, you agree to and are bound to our Digital License Agreement
How do I order products from you?
- For Videos please order from https://www.charliemorecraft.com/safety-videos/
- For Streaming please order from https://www.charliemorecraft.com/streaming-video-content/
Is there a discount to upgrade from VHS to DVD?
- We have a sale right now.
Can we get any language on Flash drive?
- Yes. Select the desired language when you place the online order.
Can I get an estimate for a video?
- All prices are indicated on our video page at https://www.charliemorecraft.com/safety-videos/
Where is my tracking number for my order?
- You will receive the tracking number by EMAIL when your order ships from our warehouse.
LIVE PRESENTATIONS AND LIVE WEBINARS
Please send your inquiries using the links below:
- For LIVE please check https://www.charliemorecraft.com/live-presentations/ or call us at (800) 783-0796 / 1-561-997-1120 option #2
- For Webinars please send your ONLINE INQUIRY from https://www.charliemorecraft.com/live-webinars/ or by email at [email protected]
Does Charlie still travel for presentations?
What payments do you accept?
- We accept credit card payments (VISA, MASTERCARD, AMEX, DISCOVER)
- We accept P.O. requests
- Wire-Transfers, ACH and Bank Deposit
Where can I find the wire transfer, ACH, bank deposit information to make a payment?
- Please find the wire transfer, ACH and bank deposit datasheet at https://www.charliemorecraft.com/vendorforms/
Can I pay by credit card over the phone?
- To order safety videos, licensing agreements, streaming and webinars, please do so from our website at CharlieMorecraft.com for the quickest turnaround.
RMA / DAMAGE PRODUCT
- Received a damaged product? No problem, simply fill out an RMA request and our IT department will be in touch. Please open the RMA request from this link https://www.charliemorecraft.com/contact-draft/rma/