Our MEDIA trade-in program allows customers to trade old media types, such as VHS or DVD, purchased more than 180 days from original receipt, for newer media types, if available, such as Thumb-Drives. We currently accept item(s) at any working condition, operational or non-operational, broken and/or damaged.

To initiate your MEDIA trade-in, simply return your used VHS or DVD video(s) to the address provided below and receive a 50% off coupon code, based on current sale price listed on our website at the time of the trade, that can be applied towards the purchase of the same title(s), the same quantity, but with the desired newer media type.

Please note that item(s) may be only traded for the same title(s) and for same quantities.

Only one coupon can be used per transaction. Digital coupons and printed coupons may not be combined for the same item in the same transaction.

When returning items to us please obtain a tracking number for that item from your parcel service. Phoenix Safety will not be responsible for items that are lost in the mail.

To return items for replacement please use the address below:

WEB FLIX /Return: Media Replacement
5379 Lyons Road #403
Coconut Creek, FL 33073

In addition please fill the form below and enter your order details so when we can identify your item upon arrival.

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Last update: 10-13-2021